Frequently Asked Questions
What types of properties does Q.C.I. manage?
We manage a wide range of properties, including apartment buildings, single-family homes, vacation rentals (Airbnb/short-term), and commercial spaces. Our expertise covers both long-term tenants and short-term guest experiences.
What services are included in your management package?
Our services include marketing and advertising, tenant/guest screening, lease or booking management, rent collection, property inspections, maintenance coordination, 24/7 guest/tenant support, and transparent owner reporting.
How do property owners stay updated on their property’s performance?
Through our Owner Dashboard, you can access real-time financial reports, occupancy rates, maintenance logs, and even monthly video updates from your property manager — complete transparency, 24/7.
How does Q.C.I. screen tenants or guests?
For long-term rentals, we run background checks, credit reports, and verify income/employment. For short-term rentals, guests are verified through platforms like Airbnb/VRBO, and we set clear house rules to protect your property.
How does Q.C.I. handle property maintenance and repairs?
We work with trusted, licensed local vendors. Tenants and guests can submit requests through our online portal, and owners receive real-time updates on status and costs. Preventative maintenance schedules help avoid costly surprises.
What happens if a tenant or guest damages my property?
For long-term rentals, security deposits and lease agreements cover damages. For vacation rentals, we leverage platform protections (Airbnb’s Host Guarantee, etc.) plus guest deposits. We document damages with photos and handle claims quickly.
How do you maximize rental income for owners?
We use dynamic pricing tools for vacation rentals, ensuring rates adjust based on demand, seasonality, and market trends. For long-term rentals, we position your property competitively and reduce vacancy through targeted marketing.
How does Q.C.I. handle guest and tenant communication?
We offer 24/7 support. Guests or tenants can reach us via phone, email, or the online portal. For vacation rentals, we also provide concierge-style communication, enhancing guest experience while protecting your property.
What are Q.C.I.’s management fees?
Our fees are straightforward, competitive, and tailored to property type and size. We don’t hide costs — owners always know what they’re paying for, and our efficiency often saves more than our fee.
Why should I choose Q.C.I. over other property management companies?
Experience and transparency. With nearly 20 years of real estate expertise, advanced management technology, and a hospitality-driven approach, Q.C.I. blends professionalism with innovation. Our motto says it all: “Your Property, Our Priority.”
